Transparency

How the platform works and how to exercise your rights

Last updated: May 22, 2026

Holindex is an intermediary between travelers and providers (guides, agencies, activity schools). This page gathers the legal information about how the platform works: listing ranking rules, review handling and content reporting procedure.

• Listing ranking

  Which parameters determine the order in which listings appear in search results, and their relative weight. Compliant with article 5 of the P2B regulation (EU 2019/1150).

  See the ranking rules →

• How reviews work

  Who can leave a review, how we verify authenticity, and what we publish. Compliant with the Omnibus directive (EU 2019/2161).

  See how reviews work →

• Report content

  How to report content that is manifestly illegal or that breaches our rules. Procedure compliant with the DSA regulation (EU 2022/2065).

  Access the reporting form →